product.Fields.Title

Help Zone: Shuffle Grey Megastar

  • Can I purchase new wheels?

    Yes you can purchase new wheels for the front of the pushchair but if you need new rear wheels the pushchair would need to come back to our service centre so the old ones can be removed and the new ones fitted.
  • How do I recline the back rest?

    You can loosen a strap at the back of the pushchair.
  • Where do I find the batch reference?

    This is on the cross frame that is underneath the pushchair.
  • Can a car seat fit onto this pushchair?

    No this is not compatible with a car seat.
  • Are the straps adjustable? How do I do this?

    Yes the harness is adjustable - please check the videos.
  • Can the foam handles be replaced?

    Remove the pips, cut the old ones handles off, using hair spray or furniture polish slide on the replacements and replace the pips.
  • Is this pushchair suitable for my new-born?

    One of the seats is suitable for a new-born (rear seat).
  • Can I use a buggy board with this pushchair?

    We do not recommend that you do this as it will weaken the frame and may void your guarantee.
  • How do I wash the fabrics off the pushchair?

    We would recommend that you wash these on a delicate setting and if there is any design on these it may be advisable to turn these inside out. The seat unit can be sponge cleaned.

Speedy Spares

Feeling worse for wear? Sometimes all you need is a spare part. We’ve got over 140,000 waiting, so no waiting around for you.

Bingo! You can buy the following Shuffle spares online...

  • Babynest £30.00
  • Basket £15.60
  • Bumper Bar Cover (Black) £10.80
  • Chest Pads - (Pair) £15.60
  • Foam Handle £5.40
  • Footmuff £48.00
  • Front Harness £18.00
  • Front Wheel (Inc Housing) £19.20
  • Handle Pip £3.60
  • Headhugger £15.60
  • Hinge Covers £15.60
  • Raincover £32.40
  • Rear Harness £18.00
  • Rear Hood £36.00
  • Rear Hood £43.20
  • Rear Seat £58.80

Poorly Product?

Sometimes your Cosatto pal may need to pop in for assessment, a treatment plan and good old TLC.

Let us collect it, inspect it and correct it – all in just 5 days.

If you registered your free 4 year guarantee, click 'Log In & Request Repair' and log in to your Cosatto zone. There you can tell us your Cosatto pal's issues and we’ll get back to you with treatment options.

Login & Request a Repair
Oops! Didn’t register your guarantee?

Fret not. We can still help you. Register for your free Cosatto account below, tell us what's up with your Cosatto pal and we'll chat about available options.

Request a repair
  • FAQs
    • Can I purchase new wheels?

      Yes you can purchase new wheels for the front of the pushchair but if you need new rear wheels the pushchair would need to come back to our service centre so the old ones can be removed and the new ones fitted.
    • How do I recline the back rest?

      You can loosen a strap at the back of the pushchair.
    • Where do I find the batch reference?

      This is on the cross frame that is underneath the pushchair.
    • Can a car seat fit onto this pushchair?

      No this is not compatible with a car seat.
    • Are the straps adjustable? How do I do this?

      Yes the harness is adjustable - please check the videos.
    • Can the foam handles be replaced?

      Remove the pips, cut the old ones handles off, using hair spray or furniture polish slide on the replacements and replace the pips.
    • Is this pushchair suitable for my new-born?

      One of the seats is suitable for a new-born (rear seat).
    • Can I use a buggy board with this pushchair?

      We do not recommend that you do this as it will weaken the frame and may void your guarantee.
    • How do I wash the fabrics off the pushchair?

      We would recommend that you wash these on a delicate setting and if there is any design on these it may be advisable to turn these inside out. The seat unit can be sponge cleaned.
  • Speedy Spares

    Feeling worse for wear? Sometimes all you need is a spare part. We’ve got over 140,000 waiting, so no waiting around for you.

    Bingo! You can buy the following Shuffle spares online...

    • Babynest £30.00
    • Basket £15.60
    • Bumper Bar Cover (Black) £10.80
    • Chest Pads - (Pair) £15.60
    • Foam Handle £5.40
    • Footmuff £48.00
    • Front Harness £18.00
    • Front Wheel (Inc Housing) £19.20
    • Handle Pip £3.60
    • Headhugger £15.60
    • Hinge Covers £15.60
    • Raincover £32.40
    • Rear Harness £18.00
    • Rear Hood £36.00
    • Rear Hood £43.20
    • Rear Seat £58.80
  • Poorly Product? Repairs

    Sometimes your Cosatto pal may need to pop in for assessment, a treatment plan and good old TLC.

    Let us collect it, inspect it and correct it – all in just 5 days.

    If you registered your free 4 year guarantee, click 'Log In & Request Repair' and log in to your Cosatto zone. There you can tell us your Cosatto pal's issues and we’ll get back to you with treatment options.

    Login & Request a Repair
    Oops! Didn’t register your guarantee?

    Fret not. We can still help you. Register for your free Cosatto account below, tell us what's up with your Cosatto pal and we'll chat about available options.

    Request a repair